FAQ

Frequently Asked Questions (FAQ)

Last updated: July 2026

Orders

Can I change or cancel my order?

You may request a change or cancellation before your order has been processed for shipment. Once your order has been shipped, it can no longer be modified or cancelled.

How can I track my order?

As soon as your order is shipped, you will receive a confirmation email with your tracking number and tracking link.

Shipping

Do you ship internationally?

Yes. Mykonfort ships to customers worldwide.

How long does delivery take?

Estimated delivery times are:

  • Italy: 2–5 business days

  • European Union: 3–7 business days

  • United Kingdom: 4–8 business days

  • United States & Canada: 5–10 business days

  • Rest of the World: 7–15 business days

Please note that delivery times are estimates and may vary.

Returns

What is your return policy?

You may return eligible items within 30 days of receiving your order.

Are returns free?

Yes. We offer free returns within the European Union.

For customers outside the European Union, return shipping costs are the responsibility of the customer unless the item is defective, damaged or incorrect.

When will I receive my refund?

Approved refunds are issued within 5–10 business days after we receive and inspect your returned item.

Products

How do I choose the right size?

Please refer to our Size Guide available on each product page.

Are your leggings squat-proof?

Yes. Our leggings are designed to provide excellent coverage and confidence during your workouts when the correct size is selected.

Can the leggings be worn without the laces?

Yes. Our leggings are designed to be versatile and can be worn both with or without the laces, depending on your style and comfort preference.

Are the leggings suitable for everyday wear?

Absolutely. Mykonfort leggings are designed for training, walking, travel and everyday comfort.

How should I wash my leggings?

Machine wash cold with similar colors. Do not bleach. Tumble dry low or hang dry. Do not iron directly on printed logos.

Payments

Which payment methods do you accept?

We accept major credit and debit cards, PayPal and other secure payment methods available during checkout.

Is my payment secure?

Yes. All payments are processed through trusted and secure payment providers. Mykonfort never stores your complete payment information.

Contact

How can I contact Mykonfort?

You can reach our customer support through our Contact page. We aim to respond to all inquiries within 24–48 business hours.

I still have a question.

We're always happy to help. Simply contact our support team, and we'll assist you as quickly as possible.