Frequently Asked Questions (FAQ)

Welcome to the Mykonfort FAQ section. Below, you'll find answers to common questions about our products, orders, shipping, and more. If you don’t find the answer you’re looking for, feel free to contact us at mykonnfort@gmail.com.

1. Orders

Q: How do I place an order?
A: You can place an order directly on our website by selecting your desired products, adding them to your cart, and completing the checkout process.

Q: Can I modify or cancel my order?
A: Orders can be modified or canceled within 24 hours after placement. Please contact our support team as soon as possible.

2. Shipping

Q: How long does shipping take?
A: Shipping times depend on your location. Standard shipping typically takes 5-7 business days.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

3. Returns & Refunds

Q: What is your return policy?
A: We offer free returns within 30 days of receiving your order. For details, please refer to our Return Policy.

Q: How long does it take to receive a refund?
A: Refunds are processed within 14 business days after we receive and inspect the returned item.

4. Products

Q: Are your products eco-friendly?
A: Yes, we strive to use sustainable materials and practices whenever possible.

Q: Do you offer customization?
A: Yes, certain products can be customized. Please contact us for details on customization options.

5. Payments

Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment options.

Q: Is my payment information secure?
A: Absolutely. All payments are processed through encrypted and secure systems to protect your information.

6. Contact Us

If you have any additional questions, don’t hesitate to reach out:

We’re here to help!